Social Security Tribunal Now Operational

Social Security Tribunal Now Operational

Postby CLS » Thu Aug 01, 2013 6:00 pm

As we mentioned earlier this year, big changes have come to Employment Insurance appeals. Effective April 1, 2013, the new Social Security Tribunal (SST) became operational. The SST now handles all EI, CPP, and OAS second-level appeals. As explained on the SST website at

"April 3, 2013

Welcome to the new Social Security Tribunal website!

It is with great pleasure that the new Social Security Tribunal (SST) has officially begun its operations. The SST was created as an independent administrative tribunal that provides efficient, effective and independent appeal processes for Employment Insurance (EI), the Canada Pension Plan (CPP), and Old Age Security (OAS) decisions. It simplifies and streamlines the appeal processes by offering a single point of contact for submitting an appeal. ...

As of April 1, 2013, all appeals for Employment Insurance (EI), the Canada Pension Plan (CPP), and Old Age Security (OAS) must be submitted to the SST. The first year will be a transition period. During this time, the SST will consider all new appeals while the former tribunals gradually finalize their operations.

Appeals filed with the Office of the Commissioner of the Review Tribunals (OCRT), the Pension Appeals Board (PAB) and the Office of the Umpire (OU) which have not been heard by April 1, 2013 have been transferred to the SST. The Employment Insurance Board of Referees will continue to hear appeals filed before April 1, 2013, and will issue decisions on these appeals no later than October 31, 2013.

On April 1, 2014 the SST will be the only body hearing and deciding first and second level appeals for EI, CPP and OAS. "

This is a significant change to the EI appeal process. Whether it will result in an improved experience for appellants is unclear at this time. Advocates who are working with EI claimants should visit the SST website to familiarize themselves with the new appeal rules and processes.
Kathryn M. Bullon, B.Sc., J.D., M.Ad.Ed.
Legal Education Co-Coordinator
Community Law School
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