Ontario 211 Service

Ontario 211 Service

Postby CLS » Mon Nov 03, 2008 3:55 pm

The provincial government is expanding its 211 service, which provides information online and by telephone about community services. As explained in a recent news release:

"McGuinty Government Investing In Improved Access To Community Services

Ontario is delivering better customer service and improved access to community and social services by expanding 211 information services to the Ottawa area.

Ontario 211 is a free, confidential and easy-to-use website and hotline that connects Ontarians with reliable information on local community and social services in more than 150 languages. By dialling 2-1-1, callers reach a certified information and referral specialist who provides accurate information to help connect people to services and a wide variety of local support programs.

For example, families in crisis will be able to access community services, new Canadians will be able to learn more about re-training programs, and parents of young children will be able to find local child care centres in their community easily by connecting to 211.

Enhancing families’ access to local community and social services is an important part of the government’s plan to develop a poverty reduction strategy that enables more Ontarians to work, build and contribute to a stronger economy.

The 211 hotline currently exists in various communities across the province, including Toronto, Thunder Bay and Windsor-Essex."

More information is available on the Ministry of Community and Social Services website. If you live in an area served by the 211 system, you will want to keep this resource in mind when advocating on behalf of clients, family, and friends.

Kathryn M. Bullon
Associate Legal Education Coordinator,
Community Law School
Kathryn M. Bullon, B.Sc., J.D., M.Ad.Ed.
Legal Education Co-Coordinator
Community Law School
Site Admin
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Joined: Fri Jan 25, 2008 5:20 pm

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